Book Your VR Experience Now: Perth Location

Perth VR Experience

FAQ and Conditions of Play

FAQs about Virtual Reality Perth

  • How many Arenas do you have?

    We have 2 arenas both approximately 100m2.

  • How many people can play at once?

    We can host up to 6 players in any one game and 12 people across 2 arenas simultaneously. Our multiplayer games are designed to offer a social VR experience so the more people you bring, the better!

  • What's the minimum age of players?

    13 years old.

  • What should I wear?

    Our free-roam VR sessions are active experiences so we recommend flat shoes and comfortable clothing. Long dresses and skirts are not suitable as they can interfere with the leg tracking equipment. Please don’t wear heavy make up as the positioning of the head gear will cause it to smudge and run, and cause unnecessary wear and tear to our tech.

  • Can I wear glasses?

    Most glasses are not an issue with our equipment unless your frames are unusually large. We will need to assess your glasses when you arrive so please bring contact lenses just in case.

  • Refund & Cancellation policy

    You have up to two weeks before your booking to request a refund. If you wish to cancel or reschedule with less than one week’s notice, we will provide you with a gift card to the value of your original booking. Gift cards issued for bookings cancelled the day of or day prior to your session will be at our discretion as it will depend on staff resourcing.
    Please note that we do not issue refunds for change of mind or gift vouchers. If you are not satisfied with your purchase, please contact us and we will work with you to resolve any concerns.

  • Conditions of play

    Due to safety reasons, players with the following conditions will not be allowed to play:

    • Under the age of 13
    • Under the influence of alcohol or drugs (you will not receive a refund or credit in this instance)
    • Photosensitivity including epilepsy and other seizure disorders due to bright flashing lights
    • Heart conditions in case of shock
    • Deafness (as our games heavily depend on in-game audio)

    Our experiences are not recommended for anyone with the following impairments or conditions (medical or otherwise):

    • Heavily pregnant (should you choose to play, you accept all risks)
    • Hearing impaired
    • Broken arms, legs or wheelchair users (our venue does not have a lift and for structural reasons, we are sadly unable to install one)
    • If your actions put yourself or others at risk during the game, our staff have the right to remove you from the arena. No refunds or gift cards will be issued in such circumstances
  • Do you have BYO?

    I’m afraid not- we are a fully licensed establishment so we are able to sell alcohol and hence we don’t allow others to bring alcohol onto the premises.

  • Can I smoke nearby?

    Absolutely, we have an outdoor area where smokers can have a brief puff while waiting for their game (we wouldn’t recommend making your friends wait for you though).

  • Are you wheel chair accessible?

    I’m afraid not, the building doesn’t have the space/facilities to accomodate a lift/elevator of any kind.

  • What is the age limit for players?

    We are trialing 3rd Generational Hardware which allows players as young as 8 (with a paying parent) play however this hardware is currently limited to games with a maximum of 5 players. 1st Generational Hardware is limited to players above 13 years old and can handle games of up to 12 players per session. Email us before making a purchase to see how we can help you.

  • If I'm late can I still play?

    We understand that life gets in the way and we will do our best to accomodate you but if you are more than 10 minutes after your starting time we will need to reschedule you for a different time/date. The reason for this is that there is a limited time to do a lot of things during your time – people will also be booked after you and they will be effected as well. The people in your group will have to wait for you (as everyone needs to start together) and their game time will be limited as well. We understand life happens but if you’re going to be late please call ahead so we can reschedule you to a more convenient time/date for you.